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Global Shop Solutions is celebrating its 45th anniversary this year. Founded in 1976 by Dick Alexander, the family-owned business has grown from a small software developer to a global enterprise with five separate divisions in the U.S, Mexico, the U.K, Southeast Asia and New Zealand. Global Shop Solutions currently serves thousands of discrete manufacturers in more than 25 countries. The company credits this outcome to product quality, customer service and family-business values. 

“I want to salute my father, who founded this company 45 years ago and still comes into work every day,” says Dusty Alexander, president and CEO of Global Shop Solutions. “He built this company by listening to our customers, developing the software based on their needs, delivering the higest level of customer service and creating a work environment where employees can grow and thrive. Forty-five years later, these fundamental values continue to guide the business in everything we do.

“I also admire the years of hard work and persistence my father and mother put into building a successful business,” says Alexander. “They made a lot of sacrifices and went through a lot of growing pains most young companies experience. Both of my parents put their hearts into getting this company to where it is today, and I’m proud to continue the legacy they built along with my sister Erika Klein (VP of R&D) and brothers-in-law Barry Klein (CFO) and Jayland Keeney (director of HR).

“What makes Global Shop Solutions special to me is the relationships we have with the people who use our software,” Alexander concludes. “Many of them also run family-owned businesses, and they feel like friends rather than customers. Striving to be their trusted partner keeps us looking ahead to see what we need to do and where we need to go to help them succeed.”