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When Hurricane Harvey began wreaking havoc upon the greater Houston area, Global Shop Solutions (GSS), a global provider of ERP software for manufacturers, wasted no time in helping with relief, cleanup and recovery efforts.

Following the company’s “safety first” mandate, GSS contacted all employees to ensure they were safely sheltered with their families. Next, the company arranged to put employees and their families who had to evacuate their homes into hotels and rented cars for the many who lost theirs in the floods so they would have transportation when the floodwaters receded.

“As a family-owned business, Global Shop Solutions has always embraced community service as a core value,” says President and CEO Dusty Alexander. “I’m proud of our employees for reaching out to help friends, neighbors and others they didn’t know. We didn’t have to ask them to do it; they took it upon themselves to get involved.”

When the worst of the storm had passed, GSS’s employees began organizing rebuild crews. After cleaning up several coworkers’ homes that suffered extensive damage, the crews then began assisting neighbors and others in their communities.

Returning water-soaked homes to a safe, dry condition was an arduous process that required removing everything from clothing, furniture and appliances to carpet, walls and insulation. Many homes also needed vacuums to suction out standing water. Virtually all of them needed armies of large fans to dry the interior of the home.

According to Nick Knight, GSS Director of Consulting and Implementation and a leader in organizing the crews, assisting with the cleanup was both rewarding and heartbreaking.

“It always feels good to lend a hand to people in need,” says Mr. Knight, “but you had to see the devastation to believe it. People work all their lives to own a home, and seeing them destroyed or seriously damaged pulls at your heart. Driving down a street and seeing furniture, washing machines, cabinets and piles of sheet rock in front yard after front yard is a sight I can’t forget.”

During the rebuild efforts, many GSS employees worked side by side with volunteers from Sunshine Spaces, a nonprofit in Fort Worth, Texas, that provides dream-room makeovers for children with life-threatening illnesses. Although not affected by the hurricane, many Sunshine Spaces employees traveled to Houston to work with local rebuild crews.